Awards

To be recognised in your industry for providing an excellent service for your customers is one thing. To be awarded time and time again is something else.

The awards we have received make everyone at Bower feel incredibly proud that we’ve become the best at what we set out to do – to deliver the highest quality advice and unbeatable service.

All these awards mean so much to everyone here. We are humbled by them, we sincerely thank everyone who voted for us and we look forward to achieving even more in the future.

What Mortgage Awards 2018 – Winner

What Mortgage Awards Winner 2018
“We are overjoyed to have won the award for Best Equity Release Adviser for the 6th year running at the What Mortgage Awards 2018.

It’s paramount to us that we provide consistent, exceptional service and provide the best equity release advice for our clients. Therefore it is a privilege to know that our customers recognise we endeavour to achieve this. Thank you and best wishes to everyone who voted!”

Geoff Charles, Chief Executive

Feefo Gold Trusted Service Award 2018

Feefo Gold Trusted Service
Bower Retirement are thrilled to have been awarded a Feefo Gold Trusted Service Award 2018. Our level of service and the experiences we offer each client, based on their individual needs, is what sets us above the rest.

Thank you to everyone who took the time to leave a review and rated us last year.

Here’s to another year of exceptional service.

Moneyfacts Awards 2017 – Winners

Moneyfacts awards 2017 - winner
We are delighted to announce that we have been awarded Equity Release Adviser of the Year in the Investment Life & Pensions Money facts Awards 2017. The judging process was based on the quality (opposed to the quantity) of testimonials that were received from customers, partners, providers and anyone else who took the time to support us, so a big thank you to everyone! It is always an honour to be recognised for such awards and we will continue to set the bar high in delivering the best service and advice.

Personal Finance Awards 2017/18 – Highly Commended

Personal Finance Awards 2017/18 Nominee
We are delighted to announce that Bower Retirement have have been highly commended for Best Equity Release Adviser, in the 2017/18 Personal Finance Awards. It is always an honour to be recognised for consumer dictated awards as our customers’ satisfaction is everything to us.

What Mortgage Award 2017 – Winner

What Mortgage Awards 2013-2017 winner
We are delighted to have been awarded the Best Equity Release Adviser – What Mortgage Awards 2017. This is the 5th year running for Bower Retirement, recognising our achievements of outstanding service and excellent advice. These awards are voted for by the public, in a completely independent nomination process and so we thank all our customers who took the time to vote for us. This recognition gives us immense pride and confirms our ethos of trust, honesty and service is at the heart of everything we do.

Feefo Gold Service Award 2017

Feefo Gold Trusted Service 2017

We are honoured to have received a Feefo Gold Service Award 2017.With our core values; Trust, Honesty, Service, always at the forefront of our minds, and the customer at the heart of everything we do, we are thrilled to have been recognised by our clients and Feefo for delivering an exceptional experience.

Mortgage Strategy Awards 2017 – Winner

Mortgage Strategy Awards 2017, Best Broker for Equity Release Winner

We are honoured to have won Best Broker for Equity Release at the Mortgage Strategy Awards 2017.It is with pride that we accept this prestigious award and we are delighted that our service has been recognised as making sure our customers’ needs are met is paramount to us.

Equity Release Awards 2016 – Winner

Equity Release Awards Winner, Best Individual Adviser - Gordon Cunningham

Bower Retirement is proud to announce that Gordon Cunningham has won the prestigious 2016 Equity Release Awards under the category of Best Individual Adviser.

The Equity Release Awards is an annual ceremony held to celebrate the very best in the equity release industry, and Bower are proud to be able to call Gordon Cunningham one of their own – Congratulations!

What Mortgage Award 2016 – Winner

What Mortgage Award 2016 Winner: Best Equity Release Adviser
We were very excited to win the What Mortgage Award for ‘Best Equity Release Adviser’ for the fourth year running. This recognition is for all our dedicated advisers who continue to provide the best customer care and ensure that outstanding customer service is at the heart of everything we do. We are all extremely proud of this award. We thank everyone who voted for us and continue to support us.

Feefo Gold Trusted Merchant Accreditation 2016

Feefo Trusted Gold Merchant 2016

We are honoured to have been awarded the Feefo Gold Trusted Merchant Accreditation 2016. The global feedback website has again awarded us their highest customer service rating after hundreds of satisfied customers gave Bower an outstanding 100% positive feedback on the site.

What Mortgage Award 2015 – Winner

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For the third year running, we have been voted ‘Best Equity Release Adviser’ at the annual What Mortgage Awards. The award is testament to the ongoing commitment to customer service that every member of the Bower team works hard to maintain on a daily basis.

Bower would like to thank the readers of What Mortgage magazine who voted and helped us retain the title.

British Mortgage Awards 2015 – Winner

BMA2015.Winner.IanHowarth

One of our expert equity release advisers, Ian Howarth, won the prestigious ‘Best Equity Release Broker’ award at the British Mortgage Awards, 2015.

This is an annual ceremony held to celebrate the very best achievements in the mortgage industry, and the entire Bower team are grateful to the BMA for awarding Ian this honour.

Ian’s character, commitment to customer care and devotion to delivering sound equity release advice are legendary within our team, and we’re so proud of him. Well done, sir!

Feefo Award Bower Gold Trusted Merchant Accreditation

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Bower was awarded the Gold Trusted Merchant Accreditation by the independent customer reviews and feedback website, Feefo, in January 2015. To achieve this accreditation, a business is required to receive an average Service Rating of between 95% and 100% over the course of one year.

Feefo is a closed, invitation- only platform, which is open only to customers who have transacted with us. This guarantees that all reviews received express the opinions of genuine customers and cannot be edited or deleted in any way.

It makes us genuinely proud and honoured to know our customers feel this way about us and have taken the time to write such glowing testimonies.
To view our Feefo Reviews, please click here

Equity Release Awards 2014 – Winner Best Financial Adviser 10+ Employees

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Bower Retirement won the ‘Best Financial Adviser – 10+ employees’ at the 2014 Equity Release Awards.

This was the second time that we won this prestigious award and we’re hugely grateful to everyone within the industry who voted for us. We add this prize to the ‘Best Equity Release Adviser’ award that the readers of What Mortgage magazine awarded to us earlier the same year.

What Mortgage Award 2014 – Winner

WM-Winner-2014

Bower Retirement was voted ‘Best Equity Release Adviser’ by the readers of What Mortgage magazine for the second year running.

Over 19,000 readers of What Mortgage voted to win here was a massive achievement for us.

What Mortgage Award 2013 – Winner

WM-Winner13

Bower Retirement was voted the ‘Best Equity Release Broker, 2013 by the readers of What Mortgage Magazine in recognition of our dedication to customer service and quality of advice.

What Mortgage Magazine is the UK’s number 1 mortgage magazine for consumers. In 2013, What Mortgage Awards achieved the landmark of 20 years of rewarding and celebrating the very best businesses in the UK’s mortgage market.

This year also saw one of the highest numbers of votes cast to date, with over 19,500 votes received for the best in the UK consumer mortgage, insurance and loan markets.

Equity Release Awards 2013 – Winner Outstanding Contribution

ERA-2013_Winner_OC

Andrea Rozario, Chief Corporate Officer for Bower Retirement, won the prestigious industry award for Outstanding Contribution following more than five years of high profile work as the Director General of the industry’s trade association, the Equity Release Council.

Andrea has spent the majority of her career in financial services, specialising in equity release over the last decade. A regular press contributor, presenter, lobbyist and multiple award-winning equity release adviser.

Equity Release Awards 2011 – 3 times Winner

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The Bower team was proud to win three prestigious awards at the annual industry awards ceremony hosted by Safe Home Income Plans (which is now known as The Equity Release Council).

The awards were presented in recognition of Bower’s commitment to service to customers and impartiality throughout the UK.

Equity Release Awards 2009 – Winner

email_ERAW09_LOGO-WIN_BLUE

Our first major award given in recognition to our hard work, diligence and commitment to customer service in the Equity Release market.