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To be recognised in your industry for providing an excellent service for your customers is one thing. To be awarded time and time again is something else.
The awards we have received make everyone at Bower feel incredibly proud that we’ve become the best at what we set out to do – to deliver the highest quality advice and unbeatable service.
All these awards mean so much to everyone here. We are humbled by them, we sincerely thank everyone who voted for us and we look forward to achieving even more in the future.
The team at Bower are overwhelmed to have won at the What Mortgages Awards 2020 for the 8th year running.
Delighting customers with a great customer experience is at the heart of everything that we do. To win this award is testament to the importance Bower places on high standards of advice and service that we have been able to provide, even in these challenging times.
It is a privilege to be recognised for this achievement and we wish to say a huge thank you to everyone who took the time to vote for us.
As all reviews are verified as genuine and rated by real customers, we are honoured to have received such outstanding feedback on our customer service and to win the coveted Platinum award. We would like to take this opportunity to thank all of our many valued customers who took the time to leave us a review during the last year.
We look forward to continuing this standard of service for our customers.
It’s paramount to us that we provide consistent, exceptional service and provide the best equity release advice for our clients. Therefore it is a privilege to know that our customers recognise we endeavour to achieve this. Thank you and best wishes to everyone who voted!”
Geoff Charles, Chief Executive
We are honoured to have received a Feefo Gold Service Award 2017.With our core values; Trust, Honesty, Service, always at the forefront of our minds, and the customer at the heart of everything we do, we are thrilled to have been recognised by our clients and Feefo for delivering an exceptional experience.
We are honoured to have won Best Broker for Equity Release at the Mortgage Strategy Awards 2017.It is with pride that we accept this prestigious award and we are delighted that our service has been recognised as making sure our customers’ needs are met is paramount to us.
Bower Retirement is proud to announce that Gordon Cunningham has won the prestigious 2016 Equity Release Awards under the category of Best Individual Adviser.
The Equity Release Awards is an annual ceremony held to celebrate the very best in the equity release industry, and Bower are proud to be able to call Gordon Cunningham one of their own – Congratulations!
We are honoured to have been awarded the Feefo Gold Trusted Merchant Accreditation 2016. The global feedback website has again awarded us their highest customer service rating after hundreds of satisfied customers gave Bower an outstanding 100% positive feedback on the site.
For the third year running, we have been voted ‘Best Equity Release Adviser’ at the annual What Mortgage Awards. The award is testament to the ongoing commitment to customer service that every member of the Bower team works hard to maintain on a daily basis.
Bower would like to thank the readers of What Mortgage magazine who voted and helped us retain the title.
One of our expert equity release advisers, Ian Howarth, won the prestigious ‘Best Equity Release Broker’ award at the British Mortgage Awards, 2015.
This is an annual ceremony held to celebrate the very best achievements in the mortgage industry, and the entire Bower team are grateful to the BMA for awarding Ian this honour.
Ian’s character, commitment to customer care and devotion to delivering sound equity release advice are legendary within our team, and we’re so proud of him. Well done, sir!
Bower was awarded the Gold Trusted Merchant Accreditation by the independent customer reviews and feedback website, Feefo, in January 2015. To achieve this accreditation, a business is required to receive an average Service Rating of between 95% and 100% over the course of one year.
Feefo is a closed, invitation- only platform, which is open only to customers who have transacted with us. This guarantees that all reviews received express the opinions of genuine customers and cannot be edited or deleted in any way.
It makes us genuinely proud and honoured to know our customers feel this way about us and have taken the time to write such glowing testimonies.
To view our Feefo Reviews, please click here
Bower Retirement won the ‘Best Financial Adviser – 10+ employees’ at the 2014 Equity Release Awards.
This was the second time that we won this prestigious award and we’re hugely grateful to everyone within the industry who voted for us. We add this prize to the ‘Best Equity Release Adviser’ award that the readers of What Mortgage magazine awarded to us earlier the same year.
Bower Retirement was voted ‘Best Equity Release Adviser’ by the readers of What Mortgage magazine for the second year running.
Over 19,000 readers of What Mortgage voted to win here was a massive achievement for us.
Bower Retirement was voted the ‘Best Equity Release Broker, 2013 by the readers of What Mortgage Magazine in recognition of our dedication to customer service and quality of advice.
What Mortgage Magazine is the UK’s number 1 mortgage magazine for consumers. In 2013, What Mortgage Awards achieved the landmark of 20 years of rewarding and celebrating the very best businesses in the UK’s mortgage market.
This year also saw one of the highest numbers of votes cast to date, with over 19,500 votes received for the best in the UK consumer mortgage, insurance and loan markets.
Andrea Rozario, Chief Corporate Officer for Bower Retirement, won the prestigious industry award for Outstanding Contribution following more than five years of high profile work as the Director General of the industry’s trade association, the Equity Release Council.
Andrea has spent the majority of her career in financial services, specialising in equity release over the last decade. A regular press contributor, presenter, lobbyist and multiple award-winning equity release adviser.
The Bower team was proud to win three prestigious awards at the annual industry awards ceremony hosted by Safe Home Income Plans (which is now known as The Equity Release Council).
The awards were presented in recognition of Bower’s commitment to service to customers and impartiality throughout the UK.
Our first major award given in recognition to our hard work, diligence and commitment to customer service in the Equity Release market.